Essex Governor Services Middle East & Asia Limited
Site survey and customer meeting
Firstly one of our Retrofit Engineers will attend the customer site in order to list the equipment and discuss how it works in detail. We will then collect as much information as possible on the customer’s current issues with existing equipment, the intended future lifetime use in addition to potential future gain.
This stage also consists of a discussion with the customer to determine what they want to gain from the retrofit in terms of added reliability, efficiency and functionality.
Why might a retrofit be advisable?
Having compiled all the necessary information, we will present the customer with a proposal entailing all equipment that we recommend in line with their expectations for the retrofit. Depending on the application, we will include a separate section within the proposal listing the optional equipment that will significantly improve the desired outcome. Costing will also be advised, along with anticipated time frame which can be coordinated with forecasted shut down periods of the customer equipment.
Providing the customer approves the proposal, an order will be made following which we will order in all the necessary equipment and materials to complete the job.
Our retrofitting department will then do all the necessary preparation including build of panels throughout which stage the customer is most welcome to witness what we do. Upon completion of the panel, all equipment will be wired and prepared for testing.
The customer is invited attend the works to witness the testing of equipment. This is an essential stage of the process, an opportunity for the customer to ensure the equipment fulfils all of their expectations as laid out in the proposal. Any necessary changes can be made until the customer is fully satisfied and then the design will be signed-off by the customer.